What's worse: they're not even transparent at the counter about all the fees you'll pay. You'll book with one price online, then face a much higher price when you show up to the counter. Nu Car rentals are not transparent about hidden fees. Anyone else notice they only respond to the positive reviews?Īvoid! You'll save yourself money and a huge headache using one of the more reputable car rental options in and around the airport. I helped her book it (big mistake) and was there when she dropped off the car. I'm going to bet that they get commission for all the "extras", mainly the insurance. She asked if she could see the video and was told no if course. They said they had her on video and none of that was mentioned. When she returned the car and asked about the additional charges they said it was from the additional insurance she agreed to and told the girl, no I didn't agree you guys forced me to get it. By the time all was said and done my friends credit card was charged $1000 ($500 was returned when she returned the car) and that didn't include the car rental per day. Don't believe the no credit card required either. Similar to other reviews my friend was basically forced to take additional insurance when she already paid the extra $10 a day for coverage. Wouldn't even give one star, but to leave a review you have to.
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